*How can a $69 per month tool save you over $1,000 per month?
Utilize your service advisors more effectively
If you received 10 phone calls per day from customers asking about their vehicle’s status, and you averaged three minutes per call to provide them that information, that equates to 30 minutes per day, which is 2.5 hours per five day work week or 10 hours per month. At a wage of $12/hr. x 10 hours, that’s $120 worth of time spent by your service advisors providing your customers with status updates that could have been automated with autotext.me.
Reduce wasted time
If five out of ten customers didn’t answer their phones when you called with their repair estimate, and each took one hour to return your call, that equates to five hours per day of wait time and wasted rack time, which adds up to 25 hours per week or 100 hours per month. At a wage of $12/hr. x 100 hours, that’s a total of $1,200 of time spent on waiting for customers to respond, which ties up valuable technician time and rack time.
*Some fuzzy math may have been used.
